How do I get a prescription refill?
Please have your medication information ready before you contact your pharmacy for refill requests. If you have no refills remaining, ask your pharmacy to request additional refills from your provider. We will not take refill requests via phone. Be sure to verify your provider's information with your pharmacy. Remember that refill requests can take up to 72 hours to process, so be sure to request your refills at least three days before you are out of your prescriptions.
Prescription refills may also be requested through MyChart Patient Portal. If you do not have a current MyChart account, please call our office, and ask for your free activation code.
Our 24-hour service line will not fill requests for prescription refills, including narcotics or other controlled medications.
What's the best way to show my doctor my medications?
It is important that your doctor knows about ALL medications (over-the-counter and prescription), vitamins and herbal supplements you take.
The best way is to bring all of your medications to your appointment. You may also consider taking a picture of the bottle or container and showing the photo to your provider.
What is the most important thing I can do to help manage my medications?
Don’t be shy about asking your doctor questions. If you have questions about the dose or how to take the medicine, you should ask your doctor or pharmacist before starting the prescription.
Should you experience any reactions or side-effects after starting a new medication, you should contact your doctor immediately.
What are examples of things that can interact with prescription drugs?
Things like over-the-counter medications (such as pain relievers and cold medicines), vitamins, herbal supplements, and even specific foods can interact with certain prescription medications.
Alcohol, tobacco, and caffeine can also react when combined with some medications.
Again, it is important to inform your doctor of all medications you take regularly.